AI assistants for parts and service
Assistants that look up parts, check stock and draft quotes, so one person can help more customers, with a person approving every answer.
The problem
One counter person, five customers waiting and the phone ringing. Most questions are routine: is this part in stock, what fits this serial number, when will the order arrive. Each one still takes a person's full attention, and the customer with the hard problem waits behind them.
What we deliver
- Assistants that look up parts by model and serial, check stock across your stores and draft a quote.
- Answers to routine questions drawn from your own catalogs, policies and order history.
- A person approves anything that reaches a customer. The assistant drafts; your staff decide.
- A plain record of what the assistant suggested and what staff sent, so you can check its work.
The outcome
Staff handle more customers at once without losing the personal answer. The routine questions move faster, and people have time for the customers who need them.
Who this is for
- Parts managers
- Counter staff
- Service managers
- Service writers
Builds on Dealership data and analytics: the data your store owns is what this runs on.